Reference
TKT
Sector
Store Management
Salary
Competitive
Town/City
Singapore
Contract Type
Full time
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Christian Bassett is recruiting a Team Manager for a luxury watch and jewellery company.
• Reporting to the Store Manager, as a member of store management, you will be responsible for ensuring the store exceeds sales plan and profitability targets while providing outstanding customer service.
• You will effectively lead, develop and support staff to meet and/or exceed individual sales plan with a strong focus on client development and providing a high level of customer service.
Responsibilities include, but are not limited to:
• Build relationships with internal and external clients
• Nurture and develop our client portfolio through meaningful commercial outreach
• Support the Store Director in organising and hosting events for clients
• Create exceptional experience for our clients, always going above and beyond.
• Become an expert on product and sales training modules
• Assist in supervising, developing, and training designated staff and supervisors
• Assist with recruitment and delivery of onboarding for new starters
• Key-holder responsibilities, such as opening and closing of the store
The ideal candidate will have:
• Minimum three years supervisory or management experience
• Sound sales experience in retail or relevant customer related experience (i.e., hospitality, events, banking, etc.)
• Experience in sales generation and managing the achievement of sales results
• Experience working towards targets and KPIs
• Experience in organising events is a plus
• The ability to inspire trust, integrity, fairness and professionalism both with clients and staff members
• Proven ability and desire to work in a fast-paced, changing environment
• Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.)
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays
Only shortlisted candidates will be notified.
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