Store Director, Malaysia

Christian Bassett is recruiting for a Store Director for a European luxury fashion company.

 

ROLE 

• Report to the Retail Manager

• The Store Director is a professional in the fashion industry who is responsible for promoting brand engagement and loyalty to customers, in particular Top Clients and VIPs, in order to guarantee store business goals. 

• He/she represents the Company and is a proactive professional who guarantees compliance with all procedures set by Headquarters and aimed at managing Store Staff and ensuring that the Store runs efficiently. 

 

MISSION

• Responsible for the daily operations of the store

• Establish and maintain the highest standard of store environment thus providing exemplary customer service

• Deploy Retail Excellence culture at store level

• Formulate and implement strategies to achieve sales targets

• Ensure optimal store organization (product, process, people) consistent with business strategy

• Identify, recruit, lead, motivate and develop the store team

• Create the right environment to ensure team and individual development

• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers

• Ensure the deployment of all the HQs guidelines, rules and processes

• Ensure that all the processes are in compliance with legal, safety, internal requirements, sustainability, HR and stock organization

 

PROFILE

• Ideally a university graduate with 6 - 8 years of retail sales / store operations experience, which at least 3 years at managerial level

• A background in luxury goods or premium fashion with an established client base preferred

• Strong sense of high-end fashion

• With leader charisma, patient, detail oriented, and organized

• Adaptability, openness, risk taking and dynamic

 

Only shortlisted candidates will be notified