Store Director, Malaysia




Store Management




Kuala Lumpur

Contract Type

Full time

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Christian Bassett is recruiting for a Store Director for a European luxury fashion company.
• Report to the Retail Manager
• The Store Director is a professional in the fashion industry who is responsible for promoting brand engagement and loyalty to customers, in particular Top Clients and VIPs, in order to guarantee store business goals. 
• He/she represents the Company and is a proactive professional who guarantees compliance with all procedures set by Headquarters and aimed at managing Store Staff and ensuring that the Store runs efficiently. 
• Responsible for the daily operations of the store
• Establish and maintain the highest standard of store environment thus providing exemplary customer service
• Deploy Retail Excellence culture at store level
• Formulate and implement strategies to achieve sales targets
• Ensure optimal store organization (product, process, people) consistent with business strategy
• Identify, recruit, lead, motivate and develop the store team
• Create the right environment to ensure team and individual development
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
• Ensure the deployment of all the HQs guidelines, rules and processes
• Ensure that all the processes are in compliance with legal, safety, internal requirements, sustainability, HR and stock organization
• Ideally a university graduate with 6 - 8 years of retail sales / store operations experience, which at least 3 years at managerial level
• A background in luxury goods or premium fashion with an established client base preferred
• Strong sense of high-end fashion
• With leader charisma, patient, detail oriented, and organized
• Adaptability, openness, risk taking and dynamic
Only shortlisted candidates will be notified