Reference
MLS
Sector
Store Management
Salary
Competitive
Town/City
Hong Kong
Contract Type
Full time
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Christian Bassett is recruiting a Store Director for a luxury fashion company.
Sales & Services
• Formulate and implement business strategies to achieve sales targets
• Define individual sales target and monitor KPI on daily/weekly basis
• Analyse sales performance and sell through, work closely with merchandising team for regular review and actions to promote business
• Manage and develop the network of potential customers and VIPs with focus on local clientele and maximize CRM capture rate
• Promote customer loyalty and ensure after sales service standards are in place
• Keep updated of the fashion trends, key events and competitor’s information
• Maintain good work relations with all stores in the local market and optimize business opportunity for all Management
• Define the working schedule and ensure proper manpower to run the store
• Lead the team and ensure the staff are motivated and competent
• Ensure the training and development of the staff to enable them to realise the career objectives
• Create the atmosphere of team work and cooperation
Operation
• Ensure the operations policies and procedures are implemented
• Supervise the level of stock and verifies that it is in line with Store’s sales potential
• Monitor inventory management and stocktake procedure according to internal audit standards
• Ensure that the image of the store is in line with corporate standards, maintain store appearance, grooming and visual merchandising
• Regular review and monitor security measures for cash and inventory control
• Maintain workplace safety and provide a healthy environment for staff and customers
PROFILE
• Ideally a university with at least 8 years of retail sales / store operations experience, which at least 5 at supervisory / managerial level
• A background in luxury goods or premium fashion with an established client base preferred
• Strong sense of high-end fashion
• Good command of spoken English and Mandarin
• With leader charisma, patient, detail oriented and organized
Only shortlisted candidates will be notified.
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