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Customer Experience Manager - Dual Site London

Details

Reference
AL
Sectors
Store Management
Salary
£30,000 to £35,000 per annum
Town/City
London
Locations
UK, Europe
Contract Type
Permanent

 

Description

Customer Experience Manager Dual Site London - Luxury Confectionery brand 

The role : 

  • Ensure the smooth running of daily store operations across both London Stores 
  • Create a welcoming environment for the staff and clients to drive sales
  • Liaise directly with Finance, Marketing, Production and Events departments to meet business needs
  • Manage the Store Managers and assist with in-store HR and operations

The requirements :

  • You have experience managing a team in a client facing role in luxury or premium retail or hospitality
  • You understand customer service and are able to coach a team towards excellence
  • You are an efficient communicator with a positive can-do attitude
  • You are eligible to work permanently full time in the UK and able to commute between both London location  

 

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