Trainer

Christian Bassett is recruiting a Trainer for a European luxury jewellery company.

 

The purpose of the position is to be in charge of implementing training programs in a high standard and manage it for Korea in order to ensure the organization achieves the highest level of its business goal.

 

Role & Responsibility

 

Training Delivery

To train all sales staff in Korea to our standards and expectations, task including:

 

• Conduct regular on-the-job training programs such as new hire orientation, product knowledge presentation, client relations building and sales techniques.

• One to one coaching with retail team

• Monitor all off & on-the-job training records in a high level standard

• Daily logistic management for training courses

 

Training Program Planning

• Identify training and development needs, adapt various training programs.

• Evaluate the effectiveness of training programs for continuous improvement

• Develop staff retention program

• Ensure that all sales staff will receive a training at least four times a year in an effective and efficient manner.

 

Training Administration

• Keep all training records updated, analyze training evaluation quantitatively & qualitatively and provide recommendations

• Provide the store networks with relevant product information, sales strategies, selling techniques

• Prepare monthly reports for Management, Sales team and Marketing team

• Assist in training budget controlling

 

Qualifications / Education Requirements

• Education: University degree;

• Minimum 5 years training & development experience in luxury retail companies

• A jewellery knowledge/experience would clearly be an advantage

• Good experience delivering and adapting various training programs in premium retail environment.

• Self-motivated, proactive and able to work under pressure.

• Strong communication and interpersonal skills.

• Good command of spoken and written English and Korean.