Store Manager




Store Management





Contract Type

Full time

Talk to Tiffany

Share this Job

Christian Bassett is recruiting a Store Manager for a premium luxury fashion company.
• As a Store Manager you are the ultimate ambassador of our brand. 
• You're accountable for creating a highly productive environment in which customers have an extraordinary experience, employees are able to do their best and the business thrives. This requires constantly balancing priorities, including strategic, operational & leadership excellence with an authentic approach.
Leadership & People Management
• Model behaviour that reflects the company’s core values 
• Set clear goals & expectations and hold people accountable to a high standard of excellence. 
• Manage overall team performance & growth
• Build a world-class talent pool 
• Create & execute a strategy for effective store communications
• Display a strong commitment to self-development and growth 
• Create the Customer Experience
• Lead by example & create an environment and a team that consistently delivers transformational customer experiences 
• Create, model and manage a highly productive selling environment by providing consistent training & coaching 
• Take ownership for the customer journey in your boutique - customise it for your customer demographic & enable your team to develop & maintain productive customer relationships 
Represent the Brand
• Emulate the brand aesthetic & embody a strong sense of fashion sensibility and an enthusiastic attitude 
• Oversee the development of clientele by designing & supporting strategic initiatives that build our customer base & increase repeat business 
• Take ownership for maintaining the aesthetic across all touch points including associate presentation, dress code, visual standards, maintenance and merchandising to create a fully branded environment 
• Contribute to the community in a way that is aligned with the company’s social responsibility initiatives & helps us reach new customers & build brand awareness
• Generate new ideas & apply an entrepreneurial spirit to help build & continuously improve the business
Operational Excellence
• Consistently adhere to all operational procedures Proficient user of all core systems & technologies including but not limited to POS, i-Pad & Microsoft Word applications
• Enforce our people policies & ensure accurate and timely processing of employee paperwork 
• Protect our assets by adhering to all loss prevention and operational policies & procedures
• Manage inventory movement by ensuring the accurate & timely processing of mark-downs, transfers & consolidations, receiving and POS transactions 
• Ensure strong partnership with your Head of Retail and other Corporate Partners to ensure alignment & timely two-way communication 
• Drive the Business & Deliver Results 
• Achieve financial targets Ensure disciplined management of store expenses 
• Manage your people resources to maximise sales, traffic flow, floor coverage and customer engagement
• Be proactive in communicating about product buying & allocation 
• Analyze, interpret & apply data (both internal measures & external trends) to identify key issues and maximize your business
• Diploma holder or above in any discipline (business or fashion-related discipline is a plus)
• For Store Manager role, 10+years' experience in a luxury fashion retail operation, in which at least 6+ years in the shop management level or 2+ ears as a Store Manager
• Strong verbal and written communication skills: English (Cantonese and Putonghua are a plus)
• Sales-driven and goal-oriented
• Proven track record in managing retail boutiques and building up a strong sales team with high morale
• Strong analytical skills and attention to detail
• Polished and professional
• Extensive experience in Microsoft Outlook. Excel, PowerPoint and Word
• Ability to work in a fast-paced and dynamic environment
• Ability to prioritise and excellent follow-up skills
• Ability to work independently as well as a good team player

You may also be interested in...

Store Manager

 - Read More

Christian Bassett is recruiting a Store Manager for a luxury lifestyle company.   JOB OBJECTIVE Responsible for the overall management of the store, staff, merchandising, and customer services. The Store Manager is also responsible for achieving sales objectives, ma...

Brand Manager

 - Read More

Christian Bassett is recruiting a Brand Manager for a premium European confectionary company.   Summary: • Opportunity to collaborate and learn from top talents in the FMCG industry • Reach excellence in brand management and in depth knowledge of APC re...

Client Relationship Consultant

 - Read More

Christian Bassett is recruiting a Client Relationship Consultant for a luxury European fashion company.   Report to: Retail Director, South East Asia   Scope • Drive sales aggressively in the assigned stores at a local level • Exceed the assi...

Brand Manager

 - Read More

Christian Bassett is recruiting a Brand Manager for a premium confectionary European company.   Summary:  • Opportunity to collaborate and learn from top talents in the FMCG industry  • Reach excellence in brand management and in depth knowled...

Team Manager, Visual Merchandising

 - Read More

Christian Bassett is recruiting a Team Manager, Visual Merchandising for a luxury fashion house.   As a Team Manager, Visual Merchandising (VM) in store, you will be an ambassador of the Brand and ensure the consistency, quality and sophistication of the visual merchan...