Store Manager




Store Management





Contract Type

Full time

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Christian Bassett is recruiting a Store Manager for a European luxury fashion company.

The Store Manager’s key role is to lead a retail team on achievement of the store business objectives, with the aim to grow the store clientele, ensure service excellence and develop brand loyalty.

REPORTS TO Retail Director, Singapore & Malaysia


  • Establish and implement Action Plans to develop sales for each product category and client segment
  • Ensure the achievement of business objectives and implementing activities and strategic projects, keeping in constant connection with Corporate functions
  • Demonstrate sales leadership by playing an active role on the sales floor
  • Ensure the implementation and development of CRM initiatives to develop a clientele network for the store
  • Ensure service excellence and client engagement in store


  • Manage a retail team with the support of Local HR (Recruitment, Coaching, Training)
  • Ensure the development of motivation, sense of belonging, and business involvement


  • Build and maintain rapport with potential business providers (VIG, Landlords, personal shoppers, etc)
  • Support the PR and Consumer Management team in events
  • Ensure effective manpower manning in store (MTT)


  • Ensure correct interpretation and implementation of visual guidelines, keeping the retail team up to date about visual issues, and ensuring VM maintenance, through a close cooperation with the Visual Display team


  • Ensure an economical and operational effective management of the store, in compliance with internal policies and procedures
  • Ensure an adequate integration and optimization between front and back-office, ensuring appropriate store resources coverage, and supervising logistics and stock management
  • Ensure maintenance of inventory accuracy, in line with corporate policies and procedures


  • Minimum 5 years of experiences in a similar capacity from the retail or service industry preferably with a proven track record in luxury fashion.
  • Well-groomed and driven with strong leadership, analytical and communication skills to manage teams in achieving objectives of all aspects.
  • Independent individual with strong decision making skills
  • Passionate in growing a career within the luxury fashion industry.

Only shortlisted candidates will be notified.



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