Store Director, Korea

Reference

LMH

Sector

Store Management

Salary

Competitive

Town/City

Seoul

Contract Type

Full time

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Christian Bassett is recruiting a Store Director for a European luxury fashion company.
 
Role Mission
• As a Store Director, you will constantly seek out business opportunities to exceed commercial results, driven by an entrepreneurial spirit.
• You will coach and develop the team in a style which is personable and hands-on. 
• You will inspire your team to always put the client first, continually looking for ways to exceed the client’s expectations. 
 
Responsibilities 
 
Team Management and Development 
• Grow and develop your team through regular coaching and feedback. 
• Identify their strengths and development opportunities and partner with the relevant departments to create meaningful individual development plans 
• Manage and inspire the team to drive the business and create innovative solutions, creating an encouraging, empowering, positive, and motivating environment 
 
Client Experience 
• Lead from the front, role modelling the way to connect with clients and coaching the team on the selling ceremony “in the moment”
• Manage the customer flow through effective forward planning and reactive organization to ensure each client is given the correct level of service and no client is left unattended or unacknowledged
 
Business Development 
• Grow the top line sales of the store, identifying opportunities and maximizing potential
• Develop, define and implement relevant and tangible action plans in line with company’s needs and expectations
• Focus on category development within the store, collaborating with all the relevant functions to ensure each category potential is maximized
 
Operations 
• Maintain a thorough understanding of policies, standards and procedures, ensuring they are communicated and implemented
• Ensure the flawless implementation and adoption of the Retail tools and assets for FOH and BOH client and user experience
• Ensure that all store processes and procedures are harmonized in order to provide best in class client experience 
 
Key Requirements 
• Proven experience within a similar environment leading diverse people to success
• Effective communication and interpersonal skills, valuing, and amplifying diversity
• Leads with empathy and curiosity to listen and understand
• Strong and demonstrable commercial acumen
• Ability to be agile, creative, and commercial in solution development
• A Client centric mindset with a passion to exceed expectations
• A committed Team Player, able and willing to collaborate with various stakeholders
• A deep interest in Fashion, Art, and Culture
• Fluent in English & Korean
 
Only shortlisted candidates will be notified.