Stock, Operations & Logistics
Christian Bassett is recruiting a Retail Operation Executive for a leading luxury company.
Report to: Retail Operation Manager
• Assist retail operation manager to oversee all boutiques day-to-day operation and resolved operational issues.
• Coordinate with all boutiques and other internal departments to ensure procedures are in line with headquarters/local guidelines.
• Work closely with all boutiques and ensure that new implementation are properly executed.
• Follow up with all external suppliers / service providers to ensure that jobs (if any) are properly executed in the boutique.
• Maintain POS displays (visual merchandising) and general outlook of the POS to the brand’s standards.
• Request for POS material from local brand team or headquarters as and when they are required.
• To provide secretarial and administrative support to the retail operation manager such as gathering market feedback, checking of boutique rostering etc.
• To provide support to the boutique team when needed.
• Whenever the boutique closes early / close, you will assist the retail operation manager to prepare early closure signage and seek for brand team approval on the communication.
• Coordinate with the headquarter digital team to update the operating hour in the company's social media
RETAIL PROJECT MANAGEMENT
• Assist the retail operation manager to coordinate the store project for openings, renovations, expansions and closings.
• Assist the retail operation manager in organizing training with the various department for the boutique team. E.g. headquarter product tour training for the boutique team.
• Assist the retail operation manager in preparing the training material prior to the training. E.g. Sales transaction & payment training conducted by the retail operation manager.
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