Retail Operation Executive




Stock, Operations & Logistics





Contract Type

Full time

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Christian Bassett is recruiting a Retail Operation Executive for a leading luxury company.
Report to: Retail Operation Manager
• Assist retail operation manager to oversee all boutiques day-to-day operation and resolved operational issues.  
• Coordinate with all boutiques and other internal departments to ensure procedures are in line with headquarters/local guidelines.
• Work closely with all boutiques and ensure that new implementation are properly executed.  
• Follow up with all external suppliers / service providers to ensure that jobs (if any) are properly executed in the boutique.       
• Maintain POS displays (visual merchandising) and general outlook of the POS to the brand’s standards. 
• Request for POS material from local brand team or headquarters as and when they are required. 
• To provide secretarial and administrative support to the retail operation manager such as gathering market feedback, checking of boutique rostering etc.  
• To provide support to the boutique team when needed. 
• Whenever the boutique closes early / close, you will assist the retail operation manager to prepare early closure signage and seek for brand team approval on the communication. 
• Coordinate with the headquarter digital team to update the operating hour in the company's social media
• Assist the retail operation manager to coordinate the store project for openings, renovations, expansions and closings. 
• Assist the retail operation manager in organizing training with the various department for the boutique team. E.g. headquarter product tour training for the boutique team. 
• Assist the retail operation manager in preparing the training material prior to the training. E.g. Sales transaction & payment training conducted by the retail operation manager.   

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