Assistant Manager, Visual Merchandising, SEA & AUS




Visual Merchandising





Contract Type

Full time

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Christian Bassett is recruiting an Assistant Manager, Visual Merchandising, SEA & AUS for a premium timeless and versatile fashion company.
REPORTS TO Director, Visual Merchandising, Asia
• Support the Director, Visual Merchandising, Asia in planning and executing all Visual related activities for the SEA & AUS region. 
• This role will be assisting in managing the communication between stores, internal cross-functional corporate departments as well as external business partners. 
• He/she is required to assist in creating a store environment that promotes our brand, showcases and moves our products and delights our customers.
He/she will need to have a well-developed understanding of the visual presentation standards and be able to support both the administrative and creative needs of the business.
• This position will need to have a well-developed understanding of the Visual Presentation standards and strong business acumen - effectively balancing aesthetics with productivity, and be extremely creative and an effective communicator and trainer.
• He/ she will also provide communication channels throughout the regions to give VM information, plan and strategy and reach VM team and operational teams and store managers (Direct retails, Wholesales & Travel Retails).
FOCUS AREA #1: Regional Visual Merchandising Strategy & Standards
• Elevate, adapt and implement Visual guidelines, including but not limited to window presentations and in-store displays.
• Exercise independent judgment and discretion in developing strategies to uphold the Visual Merchandising standards.
• Liaison between field organizations and corporate office, communicating successes, opportunities, and needs at the field level; actively coordinate with the Senior Visual Merchandising Manager, Asia Wholesale.
• Demonstrate a strong working relationship with internal corporate teams, store management, and Wholesale partners.
• Emulate the brand aesthetic and embody a strong sense of fashion and an enthusiastic, positive attitude.
• Contribute to maintaining all brand and operating standards to support brand consistency.
• Assist in any updates to the Global Visual Standards Manual and support/train accordingly.
• Resolve store-specific merchandising opportunities that require adaptations based on region, market, store architecture, inventory levels, and business trends.
FOCUS AREA #2: Field Focus: Hands-On Visual Support
• Support the planning, executing and follow up of key rollouts and initiatives in Southeast Asia.
• Frequent travel and onsite visits to provide in-the-moment coaching, training and feedback; conduct regular store visits to ensure that Visual Merchandising standards are maintained in accordance with guidelines.
• Photo management/reviews and weekly touch-bases with in-store Visual leads and store management to include submission of weekly recap noting opportunities and successes.
• Ensure that appropriate contacts/partners have seasonal directive and other Visual Merchandising collateral.
• Coordinate all orders and logistical processes to maintain each location’s prop fixture package and any Visual elements needed
FOCUS AREA #3: Leadership
• Work on the training of and partnership with Visual Merchandising talent in the field
• Participate in the development of Visual Merchandising educational/ training tools
• Coordinate and conduct Visual training sessions and workshops within the region
• Onboard new hires in order to train them on Visual Merchandising standards and guidelines
• Special Projects as needed
• Support New Store Openings & Events when required
• Some Retail support/maintenance required
• Minimum of 5 years visual merchandising/installation and store operations experience with a luxury goods retailer
• Strong organizational, management skills with the ability to multi-task
• Well-developed written and verbal communication skills including presenting material in an organized and compelling manner
• Demonstrated ability to balance maintenance and installations on a rolling calendar
• Ability to conduct installations outside of standard working and retail boutique hours (i.e. early mornings, evenings and weekends)
• Good communication skills, fluent in Mandarin and English
• Word, PowerPoint and Excel proficiency
• Photoshop & Illustrator proficiency preferred
• Ability to work independently with strong initiative on many different types of projects simultaneously with aggressive timelines
• Changes course easily
• Knows when to be patient and when to push 
• Works well in the gray 
• Shows grace under pressure
• Owns mistakes and learns from them 
• Balances multiple priorities
• Takes initiative, doesn’t wait for direction 
• Builds for the future 
• Takes personal ownership and accountability
• Is resourceful in getting things done
• Passionate about the brand and the work 
• Creates a transformational client experience 
• Makes decisions in the best interest of the company and our customers
• Focuses on internal and external customers
• Has the skills necessary to perform the job 
• Keeps current on trends, skills, and practices 
• Puts learning into practice
• Sets team goals and roles 
• Develops, motivates and empowers
• Delivers constructive and encouraging feedback 
• Holds people accountable for results
• Recognizes high performance
• Challenges the current point of view 
• Puts changes in context for the team 
• Executes changes that impact the business 
• Is proactive and positive 
• Listens to and keeps the team up to speed

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