Assistant Boutique Manager, Singapore




Store Management





Contract Type

Full time

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Christian Bassett is recruiting a Boutique Assistant Manager for a luxury watch & jewellery European company.
Sales and Boutique Operations
• Substitute/Replace Boutique Manager while his/her absence.
• To maintain a respectable appearance while on duty according to Company's regulation.
• To fulfil your role as a staff of the Company by displaying & projecting a good image of courtesy, respectability and professionalism.
• To ensure all staff maintain and present themselves in accordance to standards of the Company.
• To provide guidance and assistance to junior staff in all processes.
• Participate actively to develop new sales opportunities and client relationship development in line with individual and team objective.
• Provide optimal customer experience in the boutique for new sales, customer service (repairs), and all visitors, ensuring first class customer service.
• In depth product knowledge and prices, first point of contact for guidance of knowledge to rest of the team.
• Oversee the set up and organization of boutique's front and back office - maintenance of furniture, neatness, window display set up/communication, sales and marketing tools.
• Coordinate internal and external events - individually and with the team. Proactively identify clients to be invited, follow up of invitations to ensure participation to events.
• To be proficient and point of reference in all lT/sales/CRM back office tools for the team.
Assistance in staff supervision
• To assist the Boutique Manager by leading and coaching the team in all aspects.
• Contribute to the development of staff and motivate the team to hit individual and overall goals using strategies in line with the company's objectives.
• Take charge of staff and operation planning by managing monthly staff roster.
• Manage new hire by implementing appropriate training plans.
• Oversee the administration and operational support on daily task and marketing events, ensure all are well documented.
• Assist Boutique Manager to monitor performance and propose for improvement.
• To ensure all required reports such as sales reports, staff working hours and petty cash summary to be accurate and submitted within stipulated time period.
Effective Merchandising and Sales Promotion
• To ensure availability and adequacy of attractive visual presentation of merchandise.
• Liaising with visual merchandising and brand’s Personnel on concepts/theme planning.
• To oversee overall organization of visual presentation and merchandises by ensuring products are rotated in systematic manner and rearranged at periodical basis.
• To be work closely with marketing department and team in preparation of advertisements.
• Be responsible in briefing the team on all the company’s Programs.
Only shortlisted candidates will be notified.

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